My painter franchisee, who I got from Angie's List, must have found some shmucks on the corner to paint my house. I specifically said I wanted stain. First my house was painted the wrong color, Then it was painted with LATEX paint- not stain. Estimates to 'undo' the damage is around $10,000 and its not a guarantee that it will work. The work is at best amateurish. Many underpainted or not painted spots, drips, etc. They did the entire outside (scraping?, priming? caulking?, painting), cleaned up and left within the time I left for work and came home. There were thee of them (my neighbor told me) This was two years ago and I am still upset. Can't be fixed.
Upon first impression they were amazing and gave a great quote to paint my house in Pacific Palisades. We settled on a start date of December 3rd. The date came and went and they did not show up. I had to follow up with them and they said they would come the first week of January. I have put two calls into them today and they have not returned my call.
WE met with 3 different painting companies before we met James Lee and when we did we knew we wanted him to work on our project. We had only planned to paint the trim on our house and James did not try to talk us into any additional work, though after our initial meeting, we decided to paint the entire exterior of our home. I base my review on the following criteria for which I will give 5 stars in each category. 1 Professionalism: Mr. Lee came to our meeting prepared. With his license, a long list of references, photos of past projects, and an even longer list of stellar reviews from Angie's List and Yelp, a follow up email and a quote on the very same day, a Saturday. His crew came every day at the appointed time , working quietly and efficiently. 2 Communication: James returned each and every one of my phone calls/emails personally and quickly. 3 Cleanliness: The work took 3 days to complete and at the end of each day, their equipment was stored safely away to one side of the property. There was no debris left when the job was done, and one would not have known they were even here. This was very important to me. 4 Respect: Andrew, who led the team was very respectful of our property and my privacy. NO plants were damaged, everything that had to be moved was replaced properly, and they did the work quietly and without intruding on my day. No radios blaring and no loud bantering which we have experienced in the past. 5 Pricing. James Lee Painting's pricing was just a notch below the highest bid, but I have to say it was very well worth it, as the attention to detail was excellent, they did some extra work that was not part of the initial quote and they obviously took pride in what they do. At the end of the project, Andrew walked through with me to make sure I was happy with the results, making sure any tiny little touch ups that needed to be done were made. I understand that all reviews are very subjective. I NEVER write reviews but I highly, highly recommend James Lee Paintng asnd we will definitely be hiring them again when we paint the interior of our house in the near future. It was definitely a very stress-free experience
If the point of hiring a well established, experienced, reputable painting contractor is to secure the professionalism and trust suggested to be inherent with that choice, then I would EXPECT that professionalism and experience to include the ability to make the proper and correct calculations for labor and materials for a fixed price quote, and there should be NO reason for the contractor to put the cost burden of their miscalculation on the consumer.
Some contractors work on time and material others on a firm contract. I would never hire the former and am leary of the latter. A contractor may low-ball a bid to get the job planning to make a killing on change orders. If you say good morning to them, they charge you extra for that. If the contract is not very, very specific and extensively fleshed out or if they display their change order schedule prominently on top, show them the door.
Transitioning your painting business away from these mistakes can be difficult, but I guarantee you it’s worth it. You’ll look back at your business and say, ‘How did I even operate that way?’ Once you start doing things more efficiently and reaping the benefits, you’ll be UNABLE to return to your old ways of running things. Try eliminating just 2 of these mistakes and see what happens!
As a full service industrial & commercial painting contractor servicing the Los Angeles, Orange, San Diego and Riverside counties, our expertise in commercial & industrial painting is wide ranging and our commitment to safety, environmental and industry standards is second to none. Wilson & Hampton Painting Contractors can handle elaborate painting projects with finesse like Disneyâ€™s California Adventure Resort, Angel Stadium's 'Big A', the Los Angeles Grand Hotel, UCI Medical Center, and churches across the nation, as well as industrial and municipal painting projects like water towers, hospitals and schools.
Save yourself time, stop looking for another painter, and call Nick at Lighthouse Painting. I chose Lighthouse to paint the inside and outside of my house due to all of the positive reviews on Yelp. Wise choice. I chose them for a second project due to the amazing job they did on the first job. They do clean work, show up on time, and make sure the customer is 100% satisfied. I could not be more pleased with the results. Nick's team is also terrific at remodeling tasks such as laying tile. I would give six stars if I could. I will use them for every painting project going forward.
James' crew with Housepainting Inc. did an excellent job painting and updating my new home. They arrived earlier than scheduled on both days and finished their work in less than the two days promised. The crew were totally professional and thorough. A pleasant and excellent job all around!! I have already recommended Housepainting Inc. to several of my friends.