What can I say? Nick was fantastic he knows his stuff. I only wish I would have taken before and after pictures. Nick and his team did a fabulous job. They did exactly what I asked them to do. The house looks fantastic. They match the color exactly. I asked Nick can you match the paint color. He was able to match. I am so glad I used Lighthouse painting. I only which I had them do the indoors. If you are looking for someone who understand the importance of match paint and great customer service call Nick! You will not regret it!
The article and comments were great information to have before deciding how to go about getting a painting job done. I think the important point is that there are several key choices (who to do the work; color, sheen, quality, of paint; how many coats; amount of prep/repairs to be done and by whom, how long the job will take, provisions for changes, how detailed the contract needs to be; advanced deposit/progress payments/final payment; final inspection, etc.) that need to be made and it requires advanced research and planning in order to become well enough informed to make the right choices. Then it requires spending sufficient time to check materials and inspect the quality of the work while it is on-going, raher than waiting to do it all at the end. President Reagan's philosophy of "Trust, but verify." applies.
9/4/2018 Excellent! We are pleased to see your Rating/Review of Lighthouse Painting. We value our client's… Excellent! We are pleased to see your Rating/Review of Lighthouse Painting. We value our client's feedback and comments - and are happy to hear we met your expectations. It was a pleasure working with you on your project. Best regards, Nick Read more
My husband has been a professional painter over 30 years. He prides himself in his high level of work ethic and customer satisfaction. He stays up to date on techniques and finishes. He gives Very detail and accurate appraisals with contracts. At an alarming rate, as he starts to finish the last day or the day before, the client starts nit picking and being disrespectful towards his work when every day prior to that, they were very pleased, as he request ongoing satisfaction throughout the job. Then they don't to want pay remaining balance, bicker about final cost, or stop payment. He has a crew he has to pay whether the customer does or doesn't honor the contract as well as our own household expenses. Wasted time ,labor, money and effort lost. Now how do we fix this? Remind yourself and clients that a contract is based on honor.