I disagree with your criteria to hire a painter. A prompt returned call is nice but does not indicate the quality or fairness of the painter. As far as a written estimate, that should be more of a qualifier for the bid versus an evaluation criterion. I'm not sure one would have favorable results by hiring a painter on this basis. As far as the bidding process, change orders should ONLY be used if the customer requests additional scope (PMP 101). Angie's list should consider asking reviewers if/how much they were told to pay compared with the estimate. Unfortunately, there are a lot of contractors that are unethical and need to be accountable.

This was very helpful. I wonder if i would really follow through and check to see if my painter was cheating me. I used a painter I found on Angie's List. This was 5 years ago. He did a great job. I know he did patching only for about a day and a half. We decided on the kind of paint before he started. that is what he used. I don't know if I could stay on top of him and watch him open every can of paint.
The cost to paint the exterior of your home will vary depending on the size of your home, the condition of your siding, type of paint used and other factors. The average cost for labor and supplies ranges between $1,800-$3,800 and it may cost $6,500 or more for a large, custom project. In addition, you may need to pay more if there is damage to your siding or other challenging aspects of your job.
6/12/2018 Thank you for your review.  We have researched our records and have been unable to match a completed… Thank you for your review.  We have researched our records and have been unable to match a completed project with your information.  If this is a project we have completed under another name; we would like to make the effort to address your concerns.   We value our client's feedback.  Best regards, Nick Read more
They painted our home exterior about 12 years ago and did the interior about 9 years ago as part of a major remodel. As it was time to re-paint the exterior again, we used James Lee again, and were very glad we did. In walking around to find 'punch list' corrections after they were done, there was pretty much nothing to find - they did a great job. They even used Henry's roof patch to fill in a gap on the roof. Kept everything clean and no over painting - great job.

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I agree with you Richard, as a painting contractor for very many years, people are always looking to get more and more out of you. I had to give an estimate to a lady a few weeks ago who had more stuff around her home than a thrift store including heavy furniture, stuff all over the floor and junk everywhere. I knew if I accepted the job id be a furniture mover and cleaner. I also agree this article makes it seem like the contractor is out to rip off the customers. Fact is I always leave doing more work than agreed upon. It doesn't bother me since the customer is always satisfied. Just saying
This is an area that interior painters can easily cut short to save time. Most contracts don't state the extent of the wall repairs included, so it's up to the painter's discretion how much they will do. If it seems like too much work, they'll usually point out the repairs but don't include it in the bid. They'll then ask you if you'd like it fixed after they start your project and let you know how much more it will cost.
I'm an architect and my firm routinely specifies interior finishes for projects so I thought I'd contribute a professional's perspective on the issue of how many coats of paint are deemed "acceptable". The fact of the matter is the average consumer usually isn't a paint expert and can't be expected to know about all the factors that impact coverage. That knowledge is considered "means and methods" and in a court of law, the responsibility lies with the painter or general contractor, not the consumer. What the consumer should be concerned about is the final result-does it look good and is it what you expected? The simplest way to communicate this to your painter is to stipule in your written agreement that the number of coats will be "as required to cover". That way all the guess work about what kind of primer, how many coats, how color affects the scope of work, etc., is removed from the consumer's responsibility and resides where it belongs-with the professional. In the contract that's why retention is always a good idea-typically 10% is withheld from payment until the job is completed to the satisfaction of the customer. Of course in return you as the customer have to be reasonable about what constitutes a completed job. Just my $.02.
We do our best to screen all of our painters. However, there are still some painter professionals in Grand Prairie that have not been pre-screened. This means that their licenses may not be up to date to operate in Grand Prairie or TX. Always be sure to pre-screen them yourself before hiring. Here are some unscreened professionals offering painting services:

The time needed to complete an exterior paint job varies depending on the size of the home, the condition of your home’s exterior, the weather conditions and type of paint used on the job. An average project lasts 3-4 days, while a complex project may take a week or more. Additional time may be needed to fix loose or damaged siding or add primer to areas without coverage. Your painter will provide a timeline that explains how long the project will last and will schedule the job to avoid inclement weather.
This company painted my house about one year ago. We have paint peeling off the exterior of the house now. We have left many messages for him to come out and fix the problem, he gave us a warranty incase this type of thing happened. We bought the best paint and primer the problem was in the prep work, that's why its peeling off of the house. Basically 3500 bucks down the tube be aware his warranty is worthless...

Yes the pricing does change, and quite significantly. I have worked inside the paint industry on counter sales outside sales and application for over 10 years. One thing many people do not understand is, the resins in the paint are more expensive to produce the higher the sheen goes. Therefore the company is at of higher cost making the paint, which in terms they charge more for the paint. I have seen a 15$ variance between flat-semi-gloss it is not uncommon and is not unrealistic to pay more for a higher sheen. Another thing to add is when doing samples on your wall prior to a painter coming is a good idea, however do not do them in huge squares with heavy coats, remember you are just wanting an idea. A lot of times the issue comes up of the paint not covering the sample coats, in fact it is covering quite well, however the paint sample applied is often times much darker than the wall color, creating a contrasting difference from the lighter surrounding wall and the sample placed on the wall. I recommend getting a piece of sheet rock and using it for the samples so you can move around with it etc.

Now let’s take a look at the outside of your home. Painting the exterior of your home will not only make your home pop with fresh color, but it will also drastically increase the curb appeal of your home and the appraisal value. Your home makes a first impression to everyone that passes by. Leave your visitors in “awe” over your fabulous exterior paint job! But Repairs and Paints doesn’t stop there, we also pride ourselves on our deck restoration and power washing services. Give your porch a well deserved spring cleaning with one of our power washing services; or show your deck some TLC with a spring deck restoration, with the help of your local expert painters and repair men at Repairs and Paints!
 I started my young life as a yacht painter in my grandfather's boat shop at 12 and have been painting and house building all my life. We built boats of wood because we had nothing better, we built homes of wood because we had nothing better. I grew up putting wood siding (cedar, redwood) on houses, it was the best we had. Now I tell people use cement siding, paint it once every thirty years if it needs it or not.
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I hired House Painters Inc. and set up a date for them to come.  The whole operation took about 5 and a half days from start to finish.  Sung and his crew were extremely conscientious of all our belongings and took great care preparing the house.  They showed up on time at 8:30 everyday, and were completely unobtrusive with our comings and goings during their week here.
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