Dave, you said it best! Every pro painting contractor truly worth their salt would and should cut and paste exactly what you say here about where customary and legitimate practices and expectations should be in regards to what customers should expect from contractors and how contractors should professionally deal with their customers. By the way, Dave, if you work in the Atlanta area, I would like to hire you! Thank you for your valuable advice!

12/27/2018 Excellent!   Thank you for taking the time and effort to share your experience with Lighthouse… Excellent!   Thank you for taking the time and effort to share your experience with Lighthouse Painting.  We are committed to meeting / exceeding our customer's expectations.   We are pleased to hear your comments.  It was a pleasure working with you on your home improvement project.  Best wishes for the coming New Year 2019.

WE met with 3 different painting companies before we met James Lee and when we did we knew we wanted him to work on our project. We had only planned to paint the trim on our house and James did not try to talk us into any additional work, though after our initial meeting, we decided to paint the entire exterior of our home. I base my review on the following criteria for which I will give 5 stars in each category.
If you paint over dirty, oily surfaces, the paint will easily chip or peel off. So before painting, clean grimy areas with a deglosser or heavy-duty cleaner intended for prepaint cleaning. They work well to clean painted, varnished or enameled surfaces to improve the adhesion of the new paint. They’re ideal for cleaning greasy or oily areas like kitchen and bathroom walls and removing hand marks around light switches and doorknobs.
There are cases where apartment complexes allow you to choose from a color wheel of neutral hues before you move in. Some charge a fee for calling in a painter to do the walls, while others offer new paint as a benefit of moving in. If you're not a fan of neutral colors, consider looking for an apartment that allows you to paint the walls a more expressive tone. Otherwise you can invest in boldly colored furniture and posters.
The companies with the best paint products are Benjamin Moore, Dunn Edwards, Sherwin Williams, and Vista Paint. As a painter I don't recommend Berh from Home Depot as much because it's quality is just marketing. Flat paint has no sheen and it shows its true color, but is not easy to wash or clean. Satin, eggshell have low sheen and is washable. Semigloss ang glossy has a high sheen and these paints are recommended for bathrooms and kitchen or where there's high humidity and steam.
Painting the exterior of your home is an essential maintenance task that can be challenging, time-consuming and extremely messy. The fastest and safest way to get the job done right is to hire a professional exterior painting contractor. A pro will have the right tools, equipment, and experience for the job, will be able to recommend the most effective paints for your particular project, and can handle the necessary prep work to ensure a lasting finish. They will also select the best time to paint your home to keep the project within your timeline and budget.
As both a locally and family owned painting company, Keith and his professional team strive to provide unparalleled painting services and dedicated customer service with every project. We not only aim to meet our customers expectations, we strive to exceed them. We make it our mission to build lasting relationships with our clients, and have an A+ Rating with the Better Business Bureau. Below are associations, accreditations and our licensing numbers we have earned and are apart of in order to provide our clients with unparalleled services.
Paint gets more expensive as you go from flat to gloss. The difference is usually around $1 per gallon per sheen upgrade. Flat is the cheapest, then matte flat or eggshell, satin, semigloss then gloss. Paint also gets much more expensive the darker it gets. A white or neutral paint color can be as much as $20 less expensive than a deep base red or blue.
I do not mean to come off with an edge, however, this is an article for people hiring low bid, uninsured, one man band painters out to "hustle" a buck. Hire reputable, established companies or hire someone you know or have a strong referral from. If you are arguing over watered down paint, ticky, tacky deposits, buying your own supplies, you have hired the wrong guy.
This article is outdated. Deep based colors were an increase in price back in the 90's. Most stores have a standard price for all colors now. The problems the author are citing are outdated and rarely happen. This is the 2nd time I've seen this article being emailed out, it's irresponsible of angies list to keep sending out this poorly written and inaccurate article.
My house is a mess. Virtually everything needs serious work. Dixon gives me the confidence to tackle one project after another. His writing style is straightforward, reassuring, inspirational. He tells you everything you need to know to complete a job and be happy with it. Every painstaking stage of prep, helpful tips on additives, priming, carrying out each stage of painting process under every possible circumstance. I borrowed Dixon's book from the library so often that I spent more than the cost of it on overdue fines.
Inspect the surface area for holes, cracks or other problems and apply acrylic caulk to fill them in. Use a putty knife to smooth out the caulk and remove any excess to prevent bumps. For particularly thin or narrow crevices, you may have to use your finger to smooth out the caulk. Caulk contracts and shrinks, so apply a second layer once it's dried.
We used FHP to paint the interior of our home and  were very satisfied with their work. Joe, the owner, was always available to answer any questions I had. He put up samples for us in each room so we could choose the best color. They prepped the house well and the end product was more than expected! His price was fair compared to competitors. FHP finished the project in a timely manner . He even offered to come back and touch up the paint after we have moved in ! I would recommend FHP for any job!
State Contractors  LIC #  388334 , Carry Workers Compensation  Insurance, Liablity Insurance , 36 Years In Painting Business, Over 650 A+ Review in Angie' s List  . We make it a point to never cut corners - keeping you informed throughout the entire project, we are dedicated to understanding and meeting your specific needs for each job. With over 30 years of experience, we are experts at every stage of the process -- from choosing the right paints to the finishing touches.
Payment. Every client is different. Every job has it's own unique set of circumstances. I always start off the discussion with my clients saying that I'm flexible on how they would like to proceed with payments but that I prefer half down. I refuse to change order. Change orders are my last resort. Instead I ask questions at our initial meeting and try to be sure to cover all bases before I submit my estimate.
Ours was a big job. We chose to work with three colors, one of which Sang and his partner painstakingly applied to all our window trim and grids. But before the colors came the preparation. The detail and precision of their work can not be understated. Even the taping of plastic was performed with purpose, each edge a clean line. Sang inspected all phases (patching, sanding, and power washing) with great attention and after three days of intensive work, it was time for primer and paint. Sang is knowledgeable and gave us great advice on how to best use our colors. Again, he payed close attention to detail, making sure that our house looked beautiful. We are extremely pleased!
If you paint over dirty, oily surfaces, the paint will easily chip or peel off. So before painting, clean grimy areas with a deglosser or heavy-duty cleaner intended for prepaint cleaning. They work well to clean painted, varnished or enameled surfaces to improve the adhesion of the new paint. They’re ideal for cleaning greasy or oily areas like kitchen and bathroom walls and removing hand marks around light switches and doorknobs.
We have a deep desire to prove to each and every client that hires us how a professional team of quality home painters works together to accomplish the goal of complete customer satisfaction to make sure the next time you need a painter there is no question on who you are going to call because of the previous experiences that you have had with our group.
Paint gets more expensive as you go from flat to gloss. The difference is usually around $1 per gallon per sheen upgrade. Flat is the cheapest, then matte flat or eggshell, satin, semigloss then gloss. Paint also gets much more expensive the darker it gets. A white or neutral paint color can be as much as $20 less expensive than a deep base red or blue.
The expression 'you get what you pay for' can be applied to nearly every profession. Of course you need to hire the painter that suits your budget however, the cheapest painting estimate may not include everything and you may end up paying more in the end. Painters usually bid their projects based on an hourly rate and they need to account for prep time, supplies, type of paint, ceiling height, difficult access points, and number of people working. When receiving a price estimate, ask the painter to break down the cost as specifically as possible so you understand where your money is going and ask about any required deposits or schedule of payments. Ask the painter to talk through potential unexpected costs that may throw off your budget. It's best to clarify all projected costs in the beginning before the work begins.
State Contractors  LIC #  388334 , Carry Workers Compensation  Insurance, Liablity Insurance , 36 Years In Painting Business, Over 650 A+ Review in Angie' s List  . We make it a point to never cut corners - keeping you informed throughout the entire project, we are dedicated to understanding and meeting your specific needs for each job. With over 30 years of experience, we are experts at every stage of the process -- from choosing the right paints to the finishing touches.
I've seen this article sent out 4 times now. It's out dated in terms of today's "Scams." Paint stores haven't charged more money for deeper paint colors in over 15 years. Also Water downed paint? Seriously? That would never happen in the real world. And Wall repair? what painter would ever not assume wall repair as included? This article is a waste of time and should be taken down or edited to reflect actual scams of todays times.
Only a dummy gets involved with so-called "contractors." Hire a qualified actual worker yourself. Check out their resume/background, etc. RULE #1..NO ADVANCE DEPOSITS! Pay daily or weekly or upon satisfied completion according your standard, not workers. Contractors are merely employment agents. If that's the way you get work done, then go ahead and waste your money and wind up with the myriad of problems enumerated upon in the news clip above. RULE#2.. NO SMOKERS. They are lighting up on your money. RULE#3: No cell phones while working. Talk on their own time after work
I have a Home Improvement/Painting business, and Angie's List always advertises that that everyone is out to get them. Of course there are people who try to take advantage of homeowners My reputation and repeat business is based on word of mouth. Shoddy work is always a way to get put out of business quick. As far as strictly painting, preparation is a big factor in getting a quality paint job. If you don't prepare the surfaces you are painting you are spinning your wheels, and wasting money, no matter what paint you use. Getting a deposit from a customer is beneficial, but not always necessary. Sometimes it is a godsend, when you get stuck by the customer, which has happened to me more than once
After getting more than 5 estimates to get our exterior home painted, we chose this company. It all started when we had James Lee, the owner, present us with a packet when we first met for the estimate with copies of contractors license, insurance, and addresses of his interior/exterior painting jobs. The estimate was very affordable. The 2 workers did an excellent job from start to finish. The job took an estimated 5 days to complete and they cleaned up after themselves every day. This company deserves another 5 Stars from us! Our neighbors will be calling you since they loved the painting job! Great job James! Thank you!
×