As any painter will tell you, prep work is just as important -- if not more important -- than the paint application itself. If the paint on your house is chipping or peeling, it needs to be scraped and sanded smooth before applying a new finish. In most cases, you won’t need to remove all the existing paint, but scraping, sanding, patching, caulking, and priming are critical steps that take place before the start of most exterior painting jobs.
My husband has been a professional painter over 30 years. He prides himself in his high level of work ethic and customer satisfaction. He stays up to date on techniques and finishes. He gives Very detail and accurate appraisals with contracts. At an alarming rate, as he starts to finish the last day or the day before, the client starts nit picking and being disrespectful towards his work when every day prior to that, they were very pleased, as he request ongoing satisfaction throughout the job. Then they don't to want pay remaining balance, bicker about final cost, or stop payment. He has a crew he has to pay whether the customer does or doesn't honor the contract as well as our own household expenses. Wasted time ,labor, money and effort lost. Now how do we fix this? Remind yourself and clients that a contract is based on honor.